Privacy Policy Chiaro Labs
This privacy policy describes how Chiaro Labs collects, uses and protects your personal data.
Chiaro Labs respects your privacy and ensures that the personal information you provide to us is treated confidentially. This privacy policy applies to all services of Chiaro Labs.
1. Data Controller
2. Personal Data We Process
Chiaro Labs processes your personal data when you use our services and/or when you provide it to us yourself. Below is an overview of the personal data we process:
- First and last name
- Email address
- Phone number
- Company name
- Job title
- IP address
- Other personal data that you actively provide in correspondence and telephone contact
3. Purpose and Legal Basis
Chiaro Labs processes your personal data for the following purposes:
- To process your payment
- To be able to call or email you if this is necessary to perform our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Chiaro Labs also analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.
4. Retention Period
Chiaro Labs does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:
- Customer data: 7 years (legal retention obligation)
- Contact details: 2 years after last contact
- Website analytics: 26 months
5. Sharing Personal Data
Chiaro Labs does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data.
6. Security
Chiaro Labs takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us.
7. Your Rights
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Chiaro Labs.
You can send a request for access, correction, deletion of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to contact@chiarolabs.com.